Frequently asked question

FAQS

General FAQ’s

  • What is Novaessex?

    Novaessex is an automatic online investment platform established by a team of professional traders focusing mainly on Stocks investments, Real Estate investment, crypto currency investment, Agriculture Investment, Retirements and Special Alternative Investments over multiple exchanges and market.

  • How do I create my account?

    Registration process is very easy and will take a few moments to complete Simply click CREATE ACCOUNT button and fill in all the required fields

  • How do I make a deposit?

    To deposit funds in your trading account is quick and simple. For your convenience you may choose one of the several available deposit methods To make a successful deposit please follow the steps below Login to your account Click on the DEPOSITS button in the DASHBOARD section Choose the deposit option And follow the steps to complete your transaction

  • How long does my deposit take before it can reflect on my Novaessex account dashboard?

    Your deposit will be reflected immediately once it is confirmed on the blockchain network

  • How do I make a withdrawal?

    To make a withdrawal request, click the WITHDRAW button at the top center of your zenith trade account dashboard and input the required details to withdraw

  • How long does it take to process my withdrawal?

    Once we receive your withdrawal request, we process immediately and send to your wallet

  • Can I have more than one account?

    No. You cannot have more than one account. Only investors on the vip plan are allowed to do so

  • how many times can I make a deposit?

    You can make as many deposits as you want on any of our investment plans.

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